Welcome to Our Green World supplements online store. We deliver international too via DHL International couriers
Free shipping for all orders within Kenya that are ksh 10,000 and above Use this coupon FREESHIPPING-MAR25
Green World supplements frequent asked questions
Frequently asked questions (FAQs) with answers for a supplements and herbal products online store:
Q: Are your products tested for quality and purity?
A: Yes, all our supplements and herbal products undergo rigorous testing for quality, purity, and potency by green world international We are committed to providing safe and effective products.
Q: Where do you source your ingredients?
A: We source our ingredients from reputable suppliers around the world who adhere to strict quality standards. We prioritize organic and non-GMO sources whenever possible.
Q: Are your products organic/non-GMO/vegan/gluten-free?
A: We offer a variety of products with these attributes. Please check the product description for specific certifications and ingredient information. You can also use the filters on our website to find products that meet your specific needs.
Q: What is the expiration date of the product?
A: The expiration date is printed on the product label. Please check the label upon receiving your order and ensure you use the product before the expiration date.
Q: How should I store my supplements/herbal products?
A: Generally, store your supplements and herbal products in a cool, dry place away from direct sunlight and moisture. Refer to the specific product label for any unique storage instructions.
Usage and Safety:
Q: How do I know which supplement/herbal product is right for me?
A: We recommend consulting with a healthcare professional or qualified nutritionist to determine the best supplements and herbal products for your individual needs and health goals. You can also find detailed information about each product on our website.
Q: What is the recommended dosage?
A: Please follow the dosage instructions on the product label. Do not exceed the recommended dosage unless directed by your healthcare provider.
Q: Can I take multiple supplements at the same time?
A: It's important to be cautious when taking multiple supplements. We recommend consulting with a healthcare professional to ensure there are no potential interactions or contraindications.
Q: Are there any side effects?
A: While our products are generally safe, some individuals may experience mild side effects. Refer to the product description for potential side effects and consult with your healthcare provider if you have any concerns.
Q: Can I take these products if I am pregnant/breastfeeding/have a medical condition/taking medication?
A: It is crucial to consult with your healthcare provider before taking any new supplements or herbal products if you are pregnant, breastfeeding, have a medical condition, or are taking medication. Our pregnancy package can be taken during breastfeeding or pregnancy.
Ordering and Shipping:
Q: What payment methods do you accept?
A: We accept : payment methods, e.g., Visa, PayPal, lipa na mpesa, mpesa till.
Q: How much does shipping cost?
A: Shipping costs vary depending on your location and the weight of your order. You can view the shipping costs during the checkout process.
Q: How long will it take to receive my order?
A: Delivery times vary depending on your location. Typically orders are processed with in 24 hours and delivered with in 1 to 2 days within kenya and 4 to 7 days for international orders.You can track your order using the tracking number provided in your shipping confirmation email.
Q: Do you ship internationally?
A: Yes.. we ship via DHL international. We don't ship to usa due to customs policies
Q: What is your return policy?
A: Please refer to our Return Policy page ..https://greenworldsupplements.co.ke/products/Return-policy-c183504001
Account and Support:
Q: How do I create an account?
A: You can create an account by clicking on the "Sign Up" or "Register" link on our website.
Q: How do I reset my password?
A: You can reset your password by clicking on the "Forgot Password" link on the login page.
Q: How can I contact customer support?
A: You can contact our customer support team by calling 0732230837
Display prices in:KES
